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Privacy Policy

INTRODUCTION

Thank you for visiting the EasyPro website. This website is dedicated to the dissemination of the EasyPro project, co-funded by the European Commission’s Horizon Europe research and innovation program under grant agreement No. 101167104.

This privacy policy is part of the EasyPro website and solely concerns the processing of personal data that occurs in connection with the operation of this website. This privacy policy explains how Carr Communications (“We”, “Us”), the administrator of the EasyPro website, uses personal data collected from you through the EasyPro website when you use the website and when you provide your details to us via the contact form available on the website [hyperlink to the contact form].

In particular, in this privacy policy you will find information on:

  • who is legally responsible for the data processing (data controller)
  • the data collection and logging that we carry out automatically when you visit our website
  • the data that we collect and process when you contact us via the contact form or when you sign up for our newsletter
  • Your rights as a data subject
  • Your right to lodge a complaint

 

WHO WE ARE

EasyPro is a research and innovation project, with the overall goal of developing an end-to-end solution to make Irish public bodies energy efficient, paving the way to make public bodies in other EU member states as well. The EasyPro Consortium consists of 4 Irish partner organisations. The project has been co-funded by the European Union, under grant agreement No. 101167104. It is coordinated by University College Cork. Carr Communications is the EasyPro partner responsible for the dissemination and communication efforts of the project.

Carr Communications is committed to processing personal data responsibly, securely, and proportionally throughout our activities in compliance with the EU General Data Protection Regulation (GDPR) 2016/679.

For the purposes of this website, the responsible data controller is Carr Communications, registered in Dublin, Ireland, under registered number 42175, with a registered office at 24 Fitzwilliam Place, Dublin 2, D02 T296, Ireland.

You can contact us:

 

Please explicitly mention “EasyPro” in the subject line of your communication.

 

WHAT DATA WE COLLECT

Automatically collected usage data

When you access the EasyPro website on your device, we may automatically collect certain usage data, which may include:

  • Date and time of access
  • Duration of visit
  • Your operating system
  • The device you have used for access
  • Browser type (including version)
  • Referrer (name of the website that you accessed immediately before)
  • Volume of data sent
  • IP address
  • Unique device identifiers and other diagnostic data.

 

Data provided by you

By contacting us through the website contact form, you will provide us with (and we will collect) your contact details, such as:

  • your name
  • your email address, and
  • the message you submitted.

We are not going to collect any metadata that you did not expressly provide us with.

 

PURPOSE OF DATA COLLECTION

We process your personal data for the following purposes:

  • to provide this page to you (usage data)
  • to use your personal data for ensuring the security of the page
  • to respond to your messages/queries
  • to provide you with our newsletter when you subscribe to it.

 

LEGAL BASES OF PROCESSING

Legitimate interest

For the data that we collect automatically, we rely on Article 6 (1) point f of the GDPR (i.e. legitimate interest), as they are required for us to provide the service, to ensure technical operation and to investigate and remove any malfunctions of the website and to ensure the page’s security. It is in our interest to ensure the use and technical operability of our website. This data is automatically processed when our website is accessed. Unless they are provided, you cannot use our service.

Consent

For the personal data that you provide us with through the contact form, we rely on your consent (Article 6(1)a of the GDPR), which you express by completing the contact form and sending it our way or by actively signing up for our newsletter.

 

HOW WE PROTECT YOUR DATA

We have put technical and organisational security measures and procedures in place to protect your personal data from loss, misuse, alteration, or destruction. We have made efforts to collect the minimum information needed to respond to your messages/requests.

We install and regularly update all security and anti-virus software in use on all our systems.

Although we have rigorous technical and organisational security procedures in place to keep your personal data secure, including the use of an SSL certificate, you are advised to remember that the Internet is not always a secure medium and that transmissions over the Internet are never completely private or secure.

If you are unsure about submitting any personal data to us, please contact us instead via telephone, fax or post instead.

 

HOW LONG WE KEEP YOUR DATA

We retain personal data only as long as it is necessary for the purposes described above i.e. to respond to your request or message. We erase this data after 6 months of the last communication unless there is a legal duty to keep the data for longer periods, such as due to accounting regulations or keeping evidence of legal requests. If the data is no longer required for the relevant purpose, we erase the data within 24 hours.

 

DO WE SHARE PERSONAL DATA WITH THIRD PARTIES?

We may occasionally share personal data with trusted third parties such as those listed below, to help us deliver efficient and quality services. When we do so, we will ensure that recipients are contractually bound to safeguard the data we entrust to them before we actually share the data.

We may engage with several or all of the following categories of recipients:

  • Parties that support us as we provide our services (e.g. the host of this website)
  • Our professional advisers, including lawyers and auditors
  • Law enforcement or other government and regulatory agencies (e.g. tax authorities) or other third parties as required by, and in accordance with, applicable law or regulation

 

DO WE TRANSFER YOUR PERSONAL DATA OUTSIDE THE EU?

By default, we store personal data on servers located in the EU.

 

WHAT ARE YOUR DATA PROTECTION RIGHTS?

As a data subject, you can exercise the rights outlined in this section of the privacy policy. We may need to request specific information from you to help us confirm your identity and ensure your right to access the information or to exercise any of your other rights. This helps us ensure that personal data is not disclosed to any person who has no right to receive it. No fee is required to make an initial request unless your request is clearly unfounded or excessive. Depending on the circumstances, we may be unable to comply with your request based on other lawful grounds.

 

Right to access (GDPR Art. 15)

You have the right to obtain confirmation as to whether processing of your personal data takes place in connection with the operation of this EasyPro website. If this is the case, you can request access to the data that we store about you. Granting the right to access only occurs where your identification is possible.

 

Right to rectification (Art. 16)

You have the right to obtain the rectification of inaccurate personal data concerning you. The exercise of this right is only possible where you can be identified and the inaccuracy of data is verified.

 

Restriction of processing (Art. 18)

You have the right to obtain the restriction of processing, where:

  • the accuracy of your personal data is contested;
  • the processing is unlawful, but you oppose the erasure of personal data and request the restriction of processing instead;
  • we as the controller no longer need your personal data, but you require the data to establish, exercise or defence legal claims;
  • you have objected to processing pursuant to GDPR Article 21.1 pending the verification of whether the legitimate grounds of ours (as the controller) override those of yours.

The exercise of this right may require provision of further information to allow your identification as described in the right to access.

 

Right to object (Art. 21)

A legal basis for the processing of your personal data in connection with the operation of the EasyPro website is Art. 6.1(f) of the GDPR (our legitimate interest) or 6.1(a) (your consent). At any time you shall have the right to object to the processing of your data, on grounds relating to your particular situation, unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms or for the establishment, exercise or defence of legal claims.

The exercise of this right may require provision of further information to allow your identification.

 

Right to erasure (‘Right to be forgotten’) (Art. 17)

You have the right to obtain erasure of your personal data, if:

  • you object to the processing pursuant to Art. 21.1 and there are no overriding legitimate grounds;
  • your personal data have been unlawfully processed;
  • your personal data must be erased for compliance with a legal obligation in Union or Member State law to which we as the controller are subject.

 

Right to data portability (Art. 20)

If you have provided us with data on the basis of your consent, and as long as there are legal grounds, you can require us to send you the data you gave us in a structured, commonly used and machine-readable format, or you can require us to send your data to a different controller.

To exercise any of the aforementioned rights, please contact us at info@carrcommunications.ie

When you do so, please make sure that we can clearly identify you.

 

Right to lodge a complaint with a supervisory authority (Art. 77)

You have the right to lodge a complaint with a data protection supervisory authority in the Member State of your habitual residence, place of work or place of the alleged infringement if you believe that the processing of your personal data infringes the GDPR.

A list of national supervisory authorities can be found here (this links to a third-party website – official website of the European Commission).

 

DISCLAIMER AND LIMITATIONS OF LIABILITY

We aim to keep the information that appears on the EasyPro website as complete and up to date as possible. If errors are brought to our attention, we will take all reasonable steps to make any necessary corrections within reasonable time. Please be aware that the information published on our website is for informational purposes only. None of the information contained on the website constitutes legal or professional advice, nor can we accept responsibility for how it might be used, and we are not responsible or liable for any errors or omissions in any of the information provided on the website. We cannot be held liable for any direct or indirect damage that may result from use of this site. Links to other websites are provided in good faith and for information only. A link to another website does not mean that we endorse or accept any responsibility for the content or use of such website.

While we take all possible steps to minimise disruption caused by technical errors, we cannot guarantee that our website will not be interrupted or otherwise affected by such problems. Please note that access may be suspended temporarily and without notice in the case of system failure, website maintenance or repair or for reasons beyond our control.

The use of our website is governed by the law of the Republic of Ireland. Any dispute arising from or related to the use of this website shall be subject to the non-exclusive jurisdiction of the Irish courts.

 

DO WE LINK TO OTHER WEBSITES?

Our websites may contain links to other sites, including the sites of the consortium partners, which are not governed by this privacy policy. Please review the destination websites’ privacy policies before submitting personal data on those sites. Whilst we try to link only to sites that share our standards and respect for privacy, we are not responsible for the content, security or privacy practices employed by other sites.

 

HOW WE USE SOCIAL MEDIA

We use social media to communicate about the project through widely used channels, such as X, LinkedIn, and YouTube. You can access EasyPro accounts on social media platforms directly from our website. In order to protect your privacy, our social media buttons or components to connect to those services do not set cookies when our web pages are loaded on your device.

Each social media channel has their own policy on the way they process your personal data when you access their sites. If you would like to watch one of EasyPro videos on YouTube, you will be asked to accept YouTube cookies; if you look at our activity on X, you will be asked to accept Twitter cookies; the same applies for LinkedIn.

If you have any concerns or questions about their use of your personal data, please carefully read their privacy policies before using them. The use of social media by EasyPro, including X and LinkedIn, does not in any way imply an endorsement of X, LinkedIn, YouTube, and their privacy policy.

The ideas and views expressed by EasyPro on social media are for information only. Views and opinions expressed do not necessarily reflect those of the European Union or the European Health and Digital Executive Agency. Neither the European Union nor the granting authority can be held responsible for them.

 

DO WE CHANGE THIS PRIVACY POLICY?

We regularly review this privacy policy and will post any updates to it on this webpage. This privacy policy was last updated in September 2024.

 

CONTACT US

If you have any concerns as to how your data is processed, you can contact us by e-mail at info@carrcommunications.ie or by post: 24 Fitzwilliam Place, Dublin 2, D02 T296, Ireland.

We will respond to your queries within 30 days from when we receive them. ____________________________________________________________

Cookie policy

CORE POLICY

A cookie is a small text file that is downloaded onto ‘terminal equipment’ (e.g. a computer or a smartphone) when you access a website. It allows the website to make user’s experience more efficient by recognising your device and by storing some information about your preferences or past actions. Cookies allow websites to remember your preferences and play an important role in making the site work better for you. To some extent, cookies can be seen as providing a “memory” for the website, enabling it to recognise a user and respond appropriately.

In accordance with law, we can store cookies on your device only if they are strictly necessary for the operation of this website. For all other types of cookies, we need your permission. This means that cookies which are categorised as necessary are processed based on Art.6.1(f) of the GDPR, i.e. our legitimate interest.

All other cookies, that is, those from the categories’ preferences and marketing, can be processed only based on your consent i.e. Art. 6.1 (a) of the GDPR. Note that you can at any time change or withdraw your consent via our Cookie Management Tool available on our website.

 

HOW DO WE USE COOKIES?

This website uses different types of cookies. Some cookies are placed by third party services that appear on our pages (i.e. “third-party” cookies).

We use the following cookies and similar technologies:

Necessary Cookies

These cookies enable core functionality such as security, verification of identity and network management and they make the website work. You may disable these by changing your browser settings, but this may affect how the website functions since the website cannot function properly without those cookies.

Non-necessary cookies

  • Functional Cookies

Preference cookies collect data to remember choices users make to improve and give a more personalised experience. They enable a website to remember information that changes the way the website behaves or looks, your preferred language, text size or the region that you are in. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

  • Marketing Cookies

These cookies are normally used to track advertising effectiveness to provide a more relevant service and deliver better advertisements to suit your interests. However, since EasyPro is a research project, we do NOT use any marketing cookies.

  • Analytics Cookies

These cookies help us understand how visitors interact with our website and to discover errors. We use these cookies for internal research and analysis of our performance. The cookies simply assess how you interact with our website – as an anonymous user (the data gathered does not identify you personally).

Also, this data is not shared with any third parties or used for any other purpose. The anonymised statistics will be included in a report analysing communication efforts on the EasyPro project.

However, you are free to refuse these types of cookies via the cookie management tool that you will see on the first page you visit.

We need your consent for the use of analytics cookies.

 

HOW DO I MANAGE MY COOKIE PREFERENCES?

Our cookie management tool will allow you to specify your preferences for those cookies that are placed on your device by this website and which are not strictly necessary for the functioning of it.

Just adjust the available sliders to ‘On’ or ‘Off’, then click ‘Save and close’. You may need to refresh your page for your settings to take effect.

Alternatively, most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org

Find out how to manage cookies on popular browsers:

To find information relating to other browsers, visit the browser developer’s website. We regularly review this cookie policy and will post any updates to it on this webpage.

This privacy policy was last updated in September 2024.